The first time I became someone else’s love was at a bakery in Arundel as I was being called “my love” by the lady behind the cash counter. I found such affection towards strangers a little too much for me to appreciate. I am getting used to it now. In my concept, love has to be a very strong feeling. So either that lady is extremely compassionate, or that her love is simply a way to address someone and if this is the case, then “my love” can be rendered as an empty phrase then. I have also learnt to express my thanks to the bus driver openly in Europe whenever I alight the bus. A Jordanese friend of mine found it bizarre having the need to say “thank you” to the person who sold her a tube of toothpaste in England. For us, all these services are part of the transactions that we have paid for--they are within expectation and nothing exceptional, and therefore needless to express gratitude to. “Gratitude” is a strong word and so is “thank you”. For some, “thank you” holds a deeper meaning than just a way to end a transaction and therefore it has to be used meaningfully and only when you receive help from others. For instance, someone has given the directions to a place or someone has picked up your belonging that you have dropped. Japanese, at least in Asia, is renowned for their courtesy in service industry. Their smiles, bows, mannerisms must be perfect in order to achieve the perfection of courtesy. It is no longer a matter of courtesy but professionalism in courtesy. It certainly makes everyone’s day a pleasant one to be treated like a queen or a king!
The two airports that left an ever lasting impression on me has to be Heathrow and Manchester airports while other international airports simply pale in comparison. Until now, no other international airports could surpass them in terms of efficiency and services and I doubt there will ever be. This is the year 2009.
Think of them along this line: for the amount of airport tax that you are forced to pay at these airports and the standards of services in exchange.
I know I have been too pampered. So I know it might be a little too extravagant to demand petty things like providing free internet and wireless services or even portable water from these two airports even though they are, up till now, the most expensive airports that I have ever used across Europe and Asia.
Paying a pound to surf internet at Heathrow. What a surprise.
Then think about the punctuality of departures and arrivals. I do not think I am being over unreasonable to consider that as a basic expectation. But I simply cannot tell you how many times I have encountered late departures and late arrivals at these airports and the amount of time I have to spend waiting for the aircrafts to taxi upon landing or to pick up my baggage from the belt. I do not think I am being particular picky to expect services of a standard that is value for the amount of money that I pay. I have had better services at the airport at Kathmandu and that was the year 2000.
A Butterfly Garden at Terminal 3 of a particular airport that provides a green oasis for departing passengers to relax in.
Further to that, as a tourist with a reasonable grasp of the English language, I find it inexplicably difficult to navigate within the airport building of Manchester as to where to find the VAT refund counter and how does a tourist go about getting a VAT reclaim? I have done my homework prior to my arrival at the airport but I just couldn’t find the relevant information that a tourist would need in their website. The most bizarre thing was to expect tourists to grab hold of any ground staff to fish for any information.
As a tourist, I would appreciate if there are clear signs to direct passengers to the train station that is located in one of the terminals at Manchester Airport and probably better still if there is an indication on the floor plan of the airport that could show the location of the train station.
It was futile looking for any information counter which one will expect from an international airport but it seems like tourists are expected to be made to look even more stupid than they already are in a foreign environment.
For your information, in the year 2008, Munich airport has already started testing out the concept of channeling baggage directly from aircrafts to the Munich Main train station in order to save time and trouble for passengers of transferring baggage between the airport and train station.
What an amazing difference.
By the way, I still have not received my VAT refund after submitted my form two months ago at Manchester Airport. I had little hope of receiving any when I posted my form anyway.
These men are cheap enough to die for Britain but too expensive to maintain within the country. 对所谓第三世界国家的子民而言,公正、平等、尊严都是奢侈品。
BBC at 12:18 GMT, Tuesday, 17 March 2009
Gurkhas demand government action
Former Gurkha soldiers who are fighting for the right to settle in the UK are seeking a High Court injunction to force the government to take action.
Last September, the court ruled that immigration rules denying Gurkhas who retired before 1997 an automatic right to stay in the UK were unlawful.
Campaigners complain the cases of more than 1,300 Gurkhas wanting to settle in Britain are still awaiting reviews.
The Home Office has said it is preparing guidance for the reviews.
Campaigner Joanna Lumley, the actress, said: "The way that successive governments have treated Gurkhas who retired before 1997 is truly offensive and a stain on our national character.
"These are men who have served in the British Army, sometimes for 20 years and more.
"Many have actually seen active service and some have won our country's highest honours for valour and service, yet the government claims they 'do not have a strong enough link to the UK' to have the right to live here with us in the land they have defended with such loyalty."
Ms Lumley's father fought with the Gurkhas in World War II.
"We want the High Court to say that the new policy must be applied forthwith, immediately," she said.
Remembering those days when I would boil a large saucepan of pasta and store them in the fridge; take a portion of it whenever the need arises, mix it with ready-made pasta sauce or some canned food, microwave it and it's ready to serve. Then the preparation of meals evolved into more complicated methods of using ready-made satchets for curry, chicken rice, tom yam soup.......however, the core philosophy of making meals for me remains unchanged--I don't cook. Anything that involves longer than necessary preparation time is just not for me. I'd rather go without it.
So when YR painstakingly tried to share with me the procedures of making Hainanese Chicken Rice--all you need to do is, he said, to boil the whole chicken in water, remove the water with the oil and use it for the rice, then.......then I switched off completely. It was a futile attempt. YF's recipe of soya chicken appeals to me though--boil the chicken in pepsi-cola, add salt, soya sauce and that's it.
When my laziness of preparing food couldn't overcome my desire of food, it shows how desperate the situation has become. I started to prepare curry without the magical satchets.
For some miraculous reasons, this holiday, I tried to venture into new recipes and experiment with at least one new thing each day. With a joint effort, these are some of the attempts--with variations though of course.
Agitated-looking sushi. Each piece wrapped painstakingly with individual packets of seaweeds and stuffed with whatever vegetables that I can find in the fridge that can be eaten fresh. Crepes or pancakes, whatever they are called. Spread it with nutella or honey to taste.
New version of sangria concocted by C. From a bottle of don't-know-what-to-do-with-it-besides-drinking-it rose--it was a gift from a colleague. Some fruit, canned peaches and lots of sugar and honey to tone down the taste of the rose.
Food was never a big affair for me like most Chinese (of any regions). The expense and trouble of getting/preparing good food (in the UK) is enough to put me off. Afterall, it was just something to fill up my stomach.
For that reason and for economical consideration, I was able to live through the first half of my year in Durham buying the most basic and un-Chinese ingredients from the local supermarkets and lived through my days without salt, garlic, oyster sauce or soya sauce.
I missed movies more than I missed food from hometown then. Neither do I miss any Chinese festivals or festive food. And definitely, there is no way for me to pay 6GBP for a bowl of noodles in Chinatown that is nowhere near the taste from home......until a Chinese moved into my floor. She claimed that she was lazy to cook but she had with her oyster sauce, spring onions, chilli paste and stuffs.....There was an occasion when she shared with me her precious rice dumpling with peanut fillings that she has bought. The pandora box was thus opened.
Now I swear by soya sauce, sesame oil, spring onion and shallots in my cooking.....and the list is still expanding.
This is my fourth year away from home. I notice that each time I got the chance to travel out of the UK to anywhere, and practically anywhere, I will appreciate the food at the new place with a great sense of satisfaction and gratitude.
To be honest, it is difficult to get any satisfaction eating out in the UK. Any ultility that you get from quality food will be eroded by the price that you have to pay. And definitely, fish and chips (french fries) is not my cup of tea.
I am baffled at times to be confronted with a sudden pang for some food/drinks--pork floss, almond jelly with longan, steamed toufu, soya bean milk, sushi and green tea flavoured snacks. And strangely enough, I even crave for things like spicy potato chips which I am not especially fond of even back home. And the worst thing is--out of nowhere, I developed this craving for iced mocha latte which I haven't even tried before! And now, a day can't pass by without a glass of chilled mocha latte.
It seems like that the novelty of living abroad is wearing off.....or much to my fear, it has worn down already.